Never had an issue at the drive thru, had to go inside for customer service one time. Young man answered my questions, wasn't focused and obviously considered me an interruption to whatever he was or was not doing.....We all have bad days, but when I called the next day and asked for him, as I had questions, he literally picked up the line and hung up on me. I'm phasing out, don't use this bank! The customer service person had no time for me, even when I was the only customer there! I'd post his name but that would be rude. Credit unions are the way to go.
They've continued to disappoint and make mistakes since they changed from being Metro Bank. The only good thing about this bank would be the tellers
Way to much to describe everything. They are horrible! Be careful not to get involved with them. If you have an account...run.
Ever since Metro sold it. It's awful, overdraft fees given 24 hours a day. Because they say transactions can process anytime. But I had money in 7pm that evening wake up to -0 balance. No refunds ever offered even though I have been issuing them for years and quite a bit of money goes through monthly. Half of the time deposits not available next day or there is a hold. No one can give straight answers. Online banking ALWAYS has issues and drive thru takes forever. Only reason I have stayed is I don't want to change my account number but I definitely will be making a change asap. BEWARE and Bank somewhere else!!!!!!
Been with this bank since metro never had a problem people are always nice and helpful
First National Bank is a US Bank based in Reading, Pennsylvania. First National Bank is located at 5140 Perkiomen Ave, Reading, PA 19606, USA.
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